CNA Practice Test: Resident Rights

Residents have the right to private, unopened mail. You open or read it only if the resident asks you to.

Residents have the right to refuse care. You can ask why and offer another time, but you do not force her, and the nurse must know so the care plan can be followed up.

Privacy during care means closing the door, pulling the privacy curtain and covering parts of the body not being washed. Asking a roommate to look away does not give real privacy.

Federal rules allow restraints only with a doctor's order to treat a medical symptom, never for discipline or convenience. Alternatives are tried first.

Each state has a long-term care ombudsman program that investigates complaints and speaks up for residents. The other people listed work for or with the facility on other tasks.

Health information is confidential under HIPAA and facility policy. Even a friendly visitor needs the resident's permission, and questions go to the nurse.

Suspected abuse must be reported immediately to the nurse or supervisor. Waiting or handling it privately can leave the resident in danger.

Residents decide about their own clothing, schedules and food as far as their health allows. Choosing for them to save time takes that right away.

Involuntary seclusion is separating a resident from others against her will, and it is a form of abuse. Redirection is a calm way to guide attention to something else.

The Omnibus Budget Reconciliation Act of 1987 (OBRA) created the residents' rights rules and the training and testing requirements for nursing assistants. HIPAA, passed in 1996, deals with health information privacy.